Faqs

We utilize the services of third-party shipping providers. For orders that exceed Rs. 500, we offer complimentary shipping. However, for orders falling below this threshold, an estimated shipping fee will be levied. For customers seeking Express deliveries, we offer premium delivery services with applicable charges. This option allows you to receive your orders at a faster pace, catering to urgent needs.

Our commitment is to process and ship out orders on the same day if they are received before 11 AM on any working day. For orders placed after this cut off time or on non-working days, we’ll ensure they are dispatched within the next 2-3 working days.

Upon dispatch, you will promptly receive detailed shipment information, enabling you to conveniently track your packages progress.

While we stand by the excellence of our products, we understand that unforeseen circumstances may arise. Our flexible return policy is a testament to our commitment to your satisfaction. We gladly accommodate returns/replacements under the following criteria:

-Dispatch of a Wrong Product: Should you receive an item that does not match your original order, we swiftly rectify the situation.

-Quality or Manufacturing Defect: If you identify quality or a manufacturing defect on the received product.

-Receipt of a Damaged Product: In the event of a damaged product arriving at your doorstep, we take swift action to make it right.

For more information please refer to our Returns & Refunds Policy.

Absolutely, we prioritize the security of your payment. Our payment process is equipped with robust encryption and safeguards to ensure your financial information remains protected.

Upon dispatch of your order, you will promptly receive detailed shipment information, enabling you to conveniently track your package’s progress via tracking number.

For more information please refer to our Shipping Policy.